Shipping & Returns
We ship into over 100 countries around the world. Domestic shipments arrive between 3 - 5 business days via Fedex Ground and up to 10 business days for international orders. International shipments are often subject to duties and taxes. Paul Evans is not responsible for any additional charges, nor the cost of return shipping should you refuse delivery.
Click here to initiate a return. We will issue a refund within 5 business days of receiving and inspecting your return. Return shipping is the responsibility of the customer and will be deducted from the amount refunded. If you would like to exchange a shoe, please follow the same return process here and use the voucher code provided to place a new order on our website.
180-Day Return Policy
If you aren't completely satisfied with your order, you have 180 days to initiate a return here. Paul Evans will only accept unworn items with original shoe box contents and packaging. Please use a soft surface such as rug or carpet to try on your shoes, which will easily scratch if you walk around on hardwood or concrete floors. Orders financed via Affirm are subject to a 120 day return policy