Shipping & Returns

Click here to initiate a return.


Fast Shipping

Customers are responsible for all shipping fees and can select from many fast shipping options at checkout including UPS Ground (3 - 5 business days), UPS 2 Day (2 business days) and UPS Overnight. Please allow 24 - 48 hours for your order to be fulfilled at our warehouse in addition to the estimated shipping time. International orders can take up to 10 business days are often subject to customs and duties. Paul Evans is not responsible for any additional shipping and customs/duties charges you may incur nor will Paul Evans cover the cost of return shipping should you refuse delivery. 

Easy Returns

Click here to initiate a return. We will issue a refund after your return has been received and inspected. Return shipping is the responsibility of the customer and will be deducted from your refund. If you would like to exchange a shoe, please follow the same return process here and then place a new exchange order directly on our website. We appreciate your following this easy return process. Please note if you've placed a final sale order with us you cannot cancel, return or exchange your order. Final sales are final and cannot be modified. Thank you for understanding.

180-Day Return Policy

If you aren't completely satisfied with your order, you have 180 days from the order date to initiate a return here. Worn or scuffed merchandise cannot be returned for a refund. Paul Evans will only accept unworn items with all original shoe box contents and packaging. Please use a soft surface such as rug or carpet to try on your shoes, which will easily scratch if you walk around on hardwood or concrete floors. Shoes with scuffed soles cannot be returned for a refund. Please note, if you initiate a chargeback against us we will be unable to issue a refund for your return. 


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Size Guide

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Find Your Size

Answer a few questions to find your perfect size

Read the Fit Guide

Some helpful tips to keep in mind

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View Size Chart

See all sizes in US, Euro, and UK

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Tell us more about your:

Dress Shoe Size

Sneaker or Driving

We recommend you order your regular US dress shoe size

And if it doesn't fit, don't worry! We offer easy returns via

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What is your dress shoe size (US)?


I don't know my sizes

How would you describe the width of your foot?




You're most likely a
Paul Evans

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And if it doesn't fit, don't worry! We offer easy returns via

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We recommend ordering a full size below your regular US dress shoe size.

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Like most other Italian brands (Gucci, Prada, Tod's), our shoes run a full size larger than US dress shoe brands.

Extra room in your toes is by design. Think sleek and sexy.


Resist the urge to press down on your toes to assess the fit. There's always going to be extra room because of the shape of our shoe lasts.

You have the perfect fit when:


There is enough room across the widest part of your foot and your heel sits comfortably in the shoe. If you can confidently strut your stuff in the shoes, you're good to go.

And don't worry about minor heel slippage or extra room in the your toes!

Minor heel slippage is normal in a new pair of leather-soled shoes.


After you break in your new shoes, the heel slippage will stop. Our Italian calfskin leather needs a chance to conform to your foot. If it doesn't, email us and we'll make it right.

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Size Guide